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The Woodlands Heating and Air Conditioning Company AC Repair and Service!  
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Proudly serving the Texas communities of The Woodlands, Spring, Oak Ridge North, Conroe, Shenandoah, Magnolia, Tomball, Imperial Oaks, Lexington Woods. Call (281) 363-4822 We always provide 5-star Service
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Troubleshooting Guide

Simple solutions to attempt before calling us.

If you experience any trouble with your products or system, you may always call us for help and service. But here are a few simple solutions you can attempt before calling us to your home for a service visit.

Air Conditioning Equipment Checklist

  1. Check to make sure that your thermostat is set in the "cool" position.If you can’t fix it, we will!
  2. Ensure that your outdoor air conditioning (condensing unit) is running:
    • Check the circuit breakers in the circuit breaker box (or electrical panel), most likely mounted to an outside wall in the back of the house. Are they in the "On" position?
    • Check the outdoor unit "disconnect switch" to make sure it is in the "ON" position. The disconnect switch is located near the outdoor unit. (Typically a grey 8" wide x 16" high x 4" deep box mounted to the wall).
  3. Ensure that the blower motor in your furnace is running. (If the thermostat is in the "cool" position, the furnace blower should be running.)
    • If not, check to make sure the on / off switch at the furnace is in the "ON" position
  4. Be sure that you have changed your filter in the furnace recently.
    • An extremely blocked filter can cause your outdoor air conditioner unit to shut down due to lack of proper airflow.
    • Your filter should be changed every month.
  5. Check all return air grilles to make sure they are not blocked by furniture.
    • Check all supply air registers to make sure they are open and blowing air. (The return air grilles are normally located on your walls and are wide and flat).

Gas Furnace Equipment

Troubleshooting Guide

  1. Check to make sure that your thermostat is set in the "heat" position
  2. Make sure that the temperature setting on the thermostat is set above (or higher than) the indoor temperature showing on the thermostat.
    • (This tells your heating system that it should provide heat!)
  3. Ensure that there is power to the furnace:
    • Try turning the fan to "ON" using the fan switch on the thermostat to test for power to furnace.
  4. Check the circuit breakers at the electrical panel to make sure they are in the "On" position.
  5. Check the SSU switch (it looks like a light switch on a gray box located at the furnace) to be sure it is in the "ON" position
  6. Replace the furnace filter if needed.
    • All 1-inch thick furnace filters should be replaced monthly.
    • Purolator 2-inch thick, and other high-capacity pleated filters can most likely be changed every other month or just 6 times per year.
  7. If the system is running but you have not changed your filter, the filter may need to be replaced.
  8. Check all return air grilles to make sure they are not blocked by furniture.
    • Check all supply air registers to make sure they are open and blowing air. (The return air grilles are normally located on your walls and are wide and flat).

If these simple solutions do not solve your problem, contact us for service. Be sure to have your model number handy.

 

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Trane Comfort Specialist     Texas   Carrier
We are fully Licensed and Insured with a 100% Satisfaction Guarantee for your peace of mind! We guarantee the job will be done right the first time and on-time. If for any reason you are not completely satisfied, we’ll make it right.

Texas license: TACLA52486E

Air Conditioning Cointractors of America Our Total Respect Guarantee North American Technician Excellence
Our Total Respect Guarantee: Our technicians will absolutely respect your needs, house, and property. We will cover all your floors and our technicians will be in clean uniforms and wear shoe covers. The job site will be cleaner than when we started. We will explain our service and answer any question you may have. You're always in charge.
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An Independent Trane Dealer

Regulated by The Texas Department of Licensing and Regulation - P.O. Box 12157, Austin, TX 78711, 800-803-9202, 512-463-6599

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(281) 363-4822

The Woodlands Heating & Air Conditioning™ - Repair, Maintenance, Installation, Service

1715 Sawdust Rd., Suite A
The Woodlands, TX 77380